POLICIES

Our number one priority is customer satisfaction. Unfortunately, Bean & Frank does not offer refunds. However, all full priced purchases can be returned for an exchange. In order to make a return, please contact us at info@beanandfrank.com with your order number and reason for return. Return instructions will be provided if applicable. 

In order to return a garment, the items must:

• be received in original condition 
• unworn, unwashed, with all tags still attached
• no smell or stains

Final Sale:

• Swimwear
• Sale items
• Teething toys

Please note all items are fully inspected before they are delivered. Returned items not received in their original state will be automatically returned to the customer. 

Any item received after 14 days  from purchase date is not entitled to a return.

Due to increased safety procedures, orders may have slightly longer delivery. We will continue to offer full customer service. Orders will arrive within 3-7 business days. Please contact us at info@beanandfrank.com for further details. All orders are processed and shipped on business days. Monday through Friday, excluding major holidays. 

FREE SHIPPING OVER $100

Tracking number will be provided once order has been shipped.