Our number one priority is customer satisfaction. Unfortunately, Bean & Frank does not offer refunds. However, all full priced purchases can be returned for an exchange. In order to make a return, please contact us at firstname.lastname@example.org with your order number and reason for return. Return instructions will be provided if applicable.
In order to return a garment, the items must:
Please note all items are fully inspected before they are delivered. Returned items not received in their original state will be automatically returned to the customer.
Any item received after 14 days from purchase date is not entitled to a return.
Due to increased safety procedures, orders may have slightly longer delivery. We will continue to offer full customer service. Orders will arrive within 3-7 business days. Please contact us at email@example.com for further details. All orders are processed and shipped on business days. Monday through Friday, excluding major holidays.
FREE SHIPPING OVER $100
Tracking number will be provided once order has been shipped.